Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Regency Inn & Suites is a well-established hotel chain with locations across the country. We pride ourselves on providing exceptional customer service and comfortable accommodations for all of our guests. Our team of dedicated employees plays a crucial role in creating a welcoming and enjoyable experience for everyone who stays with us.
As a Guest Services Representative at Regency Inn & Suites, you will be responsible for ensuring that our guests have a memorable and pleasant stay. Your primary duties will include:
– Greeting guests upon arrival and providing them with information about our hotel amenities and services.
– Assisting guests with check-in and check-out procedures, including processing payments and answering any questions they may have.
– Responding to guest inquiries and requests promptly and professionally.
– Resolving any issues or complaints that guests may have in a timely and effective manner.
– Maintaining a clean and organized lobby area and common spaces.
– Collaborating with other hotel staff members to ensure a seamless guest experience.
We are looking for a friendly and customer-focused individual to join our team as a Guest Services Representative. The ideal candidate will possess the following qualifications:
– Previous customer service experience is preferred.
– Excellent communication and interpersonal skills.
– Ability to work well under pressure and handle multiple tasks simultaneously.
– Strong attention to detail and a proactive attitude.
– Flexibility to work evenings, weekends, and holidays as needed.
At Regency Inn & Suites, we value our employees and strive to create a positive work environment. As a member of our team, you can expect the following benefits:
– Competitive salary
– Opportunities for advancement and professional development
– Employee discounts on hotel stays
– Paid time off
– Health and wellness benefits
If you are interested in joining our team as a Guest Services Representative at our Miami, FL location, please submit your resume and a brief cover letter on this page. We look forward to reviewing your application and potentially welcoming you to the Regency Inn & Suites family!
