Guest Service Representative – Join Townplace Suites Team
Location: Texas
Type: Full Time
Posted: March 29, 2023
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Join our team at Townplace Suites
Position: Guest Service Representative
Are you looking for a rewarding career in the hospitality industry? Townplace Suites is seeking a Guest Service Representative to join our team in providing exceptional service to our guests. As a part of our team, you will play a crucial role in creating a positive experience for guests during their stay at our hotel.
Job Responsibilities:
Welcome guests with a friendly and professional demeanor
Check guests in and out of the hotel efficiently
Answer phone calls and respond to guest inquiries
Handle guest requests and concerns in a timely and courteous manner
Maintain a clean and organized front desk area
Assist with reservations and provide information about hotel amenities and services
Work collaboratively with other team members to ensure a seamless guest experience
Qualifications:
High school diploma or equivalent
Prior experience in customer service or hospitality preferred
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Detail-oriented and customer-focused
Proficiency in basic computer skills
Benefits:
Competitive salary
Health, dental, and vision insurance
Paid time off
401(k) retirement plan
Opportunities for career advancement
If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you. To apply for the Guest Service Representative position at Townplace Suites, please submit your resume on this page.