Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Join our team at Townplace Suites

Position: Guest Service Representative

Are you looking for a rewarding career in the hospitality industry? Townplace Suites is seeking a Guest Service Representative to join our team in providing exceptional service to our guests. As a part of our team, you will play a crucial role in creating a positive experience for guests during their stay at our hotel.

Job Responsibilities:

• Welcome guests with a friendly and professional demeanor
• Check guests in and out of the hotel efficiently
• Answer phone calls and respond to guest inquiries
• Handle guest requests and concerns in a timely and courteous manner
• Maintain a clean and organized front desk area
• Assist with reservations and provide information about hotel amenities and services
• Work collaboratively with other team members to ensure a seamless guest experience

Qualifications:

• High school diploma or equivalent
• Prior experience in customer service or hospitality preferred
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Detail-oriented and customer-focused
• Proficiency in basic computer skills

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• 401(k) retirement plan
• Opportunities for career advancement

If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you. To apply for the Guest Service Representative position at Townplace Suites, please submit your resume on this page.