Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Amerant Bank Job Advertisement: Customer Service Representative

About Amerant Bank

Amerant Bank is a leading community bank serving the financial needs of individuals, families, and businesses across Florida and Texas. With over 40 years of experience in the banking industry, Amerant Bank prides itself on providing personalized service and innovative financial solutions to its customers.

Position: Customer Service Representative

We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Miami, FL branch. As a Customer Service Representative, you will play a key role in providing exceptional service to our clients and helping them achieve their financial goals.

Responsibilities:

• Assist clients with inquiries about their accounts, transactions, and financial products
• Identify customer needs and recommend appropriate banking products and services
• Process account transactions accurately and efficiently
• Resolve customer complaints and issues in a timely manner
• Educate customers on the benefits of online and mobile banking services

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• Minimum of 1 year of customer service experience in a banking or financial services environment
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office applications

Benefits:

At Amerant Bank, we value our employees and offer a comprehensive benefits package, including:

• Competitive salary
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Career development opportunities

How to Apply

If you are passionate about delivering excellent customer service and are looking to take the next step in your banking career, we encourage you to apply for the Customer Service Representative position at Amerant Bank today. Visit our careers page to submit your application and learn more about opportunities with Amerant Bank.